867bet FAQ — all your questions answered, right here

No. Each mobile number and email address can only be used to create one account on 867bet. If multiple accounts are found belonging to the same person, all accounts may be suspended and any remaining balance is at risk of forfeiture.

No, your 867bet account will not be activated without email verification. After registration, a verification link is sent to your email address. Clicking that link activates your account.

You can start playing on 867bet without KYC for general gaming. However, to withdraw above a certain amount, you'll need to complete KYC by uploading a scanned copy of your National ID or passport. This can be done from the "Verify" option in your account settings.

Enter your code in the "Referral Code" field on the registration form. If someone you know uses 867bet, you can get the code from them. When you register with a referral code, both you and the referrer receive a bonus.

Changing your email or mobile number requires identity verification. Name changes are generally handled through support after KYC verification. Additional verification is required for all account detail changes as a security measure.

No. The minimum age to register on 867bet is 18. Your date of birth is verified during registration. If your age cannot be confirmed through the KYC process, or if you are found to be under 18, your account will be permanently closed.

First, make sure you are entering the correct email address or mobile number. Check that Caps Lock is off when typing your password. If you keep failing, use the "Forgot Password?" option to reset it. If the problem persists, contact 867bet support.

Click the "Forgot Password?" link on the login page. Enter the email address used during registration and a password reset link will be sent to you. Click the link and set a new password within 15 minutes.

2FA (two-factor authentication) adds an extra layer of security by requiring both your password and a one-time code sent to your phone. You can enable it under the "Security" section in your account settings. Keeping 2FA on significantly reduces the risk of unauthorized access.

Your account may be temporarily locked after multiple incorrect password attempts. It unlocks automatically after 30 minutes. For a faster resolution, contact 867bet via live chat.

Yes. With a single 867bet account, you can log in across the website and mobile app. Your balance and gaming history stay synced across all devices.

The minimum deposit on 867bet is BDT 100. You can start playing with a small amount. The maximum deposit limit depends on your account tier and verification status.

867bet accepts deposits via mobile banking, bank transfer, and approved e-wallets. Processing times may vary depending on the method used.

Deposits via mobile banking and e-wallets are generally credited instantly or within 5 minutes. Bank transfers may take anywhere from 30 minutes to a few hours. If more than 24 hours have passed, please contact support.

867bet does not charge any deposit fees. However, your payment provider (bank or mobile banking) may apply their own transaction fees. This depends entirely on the payment provider's own policies.

Yes, it is a good idea to keep your deposit transaction ID or a screenshot. If your balance is not credited, providing this information to support will help resolve the issue faster.

After your first deposit on 867bet, the welcome bonus is usually credited automatically. If it isn't, you can claim it from the "Promotions" section. It's a good idea to read the bonus terms and conditions beforehand.

You can make multiple deposits in a day on 867bet. However, your account may have a set daily deposit limit. You can also set your own limit as part of responsible gaming. For more details Responsible Gaming View page.

867bet typically processes withdrawals within 24 hours. Mobile banking transfers usually go through within a few hours, while bank transfers may take 1–3 business days. Incomplete KYC verification may cause delays.

The minimum withdrawal on 867bet is BDT 500. The maximum limit depends on your account's KYC verification level. Verified accounts are eligible for higher withdrawal amounts.

First, check your withdrawal status in account settings. If it shows "Pending", please wait a little longer. If more than 24 hours have passed, contact 867bet support with your transaction ID.

867bet's standard policy is to withdraw via the same method used for your deposit. If you deposited through mobile banking, it's best to withdraw to the same account. Contact support if you need to use a different method.

No, bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirement. For example, a 10x wager means you need to bet ten times the bonus amount. Only after that can you withdraw any winnings derived from the bonus.

867bet does not charge any withdrawal fees. However, your bank or mobile banking provider may apply their own transaction charges.

You can submit multiple withdrawal requests in a single day on 867bet. Each request goes through a verification process, so it's best to wait for one to be processed before submitting the next.

867bet offers up to 100% welcome bonus on your first deposit. For example, deposit BDT 1,000 and get up to BDT 1,000 extra in bonus funds. The bonus is credited to your account automatically.

A wagering requirement specifies the total amount you need to bet before you can withdraw a bonus. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place BDT 10,000 in bets. Most games count toward the wagering requirement, though some may contribute at a lower rate.

867bet offers a weekly cashback bonus. A set percentage of your net losses over a given period is returned to you. Claim your cashback from the "Promotions" section.

Free Spins are generally usable on specific slot games — the eligible games are listed in the bonus details. Winnings from Free Spins may be subject to wagering requirements.

Yes, most bonuses have an expiry period. If the wagering requirement is not met within the specified timeframe — typically 7 to 30 days — the bonus may be forfeited. The expiry terms for each bonus are stated in its description.

Regular play on 867bet earns you loyalty points. Reaching certain point thresholds lets you advance to higher VIP tiers. Higher tiers come with bigger bonuses, faster withdrawals, and a dedicated account manager.

867bet has over 1,000 games, including Live Casino, slots, crash games, Sports Betting, virtual sports, and more. You can easily browse and find all games from the game lobby.

Make sure your internet connection is stable. Clear your browser cache and cookies. Update your browser or try a different one. If you're on mobile, try using the 867bet app instead.

If you lose connection, the game automatically pauses or saves at a safe point. Once your connection is restored, you can rejoin the same game. Slot games can be resumed from where you left off.

Yes. All games on 867bet are powered by third-party audited RNG (Random Number Generator) systems. This means every game outcome is completely random and fair — no one can manipulate the results.

Yes, almost all games on 867bet are playable on mobile. The website is fully mobile-responsive. Downloading the 867bet app gives you even better performance.

To download the 867bet app App page Visit the page to find the Android APK download link. iOS users can add a shortcut to their home screen via the mobile browser.

Yes. 867bet's Privacy Policy your personal information is kept strictly confidential in accordance with our policy. Your data is never sold to third parties and is not shared for any reason other than legal obligations.

Change your password immediately and enable 2FA. Notify 867bet support right away. Request that support temporarily suspend your account, and review all recent login activity.

Yes. 867bet.onl is fully secured with SSL (Secure Sockets Layer) encryption. A padlock icon in your browser's address bar confirms the connection is secure. All transactions and personal data are protected with 256-bit encryption.

No, never. 867bet will never ask for your password, OTP, or banking details via email, message, or phone. If anyone contacts you pretending to be 867bet and requests such information, it is a scam. Always log in directly through the official 867bet.onl website.

Under 867bet's responsible gaming policy, you can self-exclude for anywhere from 6 months to permanently. This can be done through your account settings or by contacting support. For more details Responsible Gaming View page.